chat with a human

Chat with a human

We have customer service personal standing by at most hours of the day, 7 days a week from 5:00 AM to 6:00 PM Pacific Time. Got a quick question? Not sure how to do something? Click on the live chat button thats available at the top of every page, as well as in the SignageStudio, and lets talk.

Chat hours:

Monday - Friday 24 hours a day

Saturday we check emails and tickets regularly for urgent issues

Sunday we check emails and tickets regularly for urgent issues

Wondering if we are online?

You can initiate a Live chat through any of our web pages.

If the Live chat on the banner is set in [GREEN], it means we are ready to assist.

If the Live chat is in set in [GRAY], we are probably sleeping, so just make sure you send us an e-mail via the Live chat dialogue and we will get back to you as as soon as we wake up (and brush our teeth).

Also if you would like to integrate Live chat to MediaSignage from your web site or mobile application, simply get our Live chat status from the URL below:

click for JSON status